You can also use Synapse to send/acquire SMS. All Calls/SMS (Inbound/outbound) are logged into CRM automatically. Even the calls are recorded (Conditions practice) and recording is positioned in CRM (Calls Module). synapse xt HOW SYNAPSE WORKS You get any name in your cell, and your CRM display will pop up the information of the caller. You click on any range in Seattle and a name is automatically dial out of your cell
