Error connection to server.

Trolya

Support
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Sep 5, 2016
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Hello

Please make sure you've downloaded game client exactly from our portal, and you haven't installed any 3rd party patches.
After that please follow the next steps:
- put the game client folder to the antivirus and firewall exclusion;
- delete System folder
- make a full check of your game files via updater

Write to us about the results
 

gr3juva

Newbie
Joined
Sep 5, 2018
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Yes, i am sure about the client.
-I downloaded everything in your download page.
-I put the game folder to the firewall exclusion
-I delete system folder and i try to make full check but i cant.
2233.jpg


Thank you for your interest :-)
 

Trolya

Support
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Sep 5, 2016
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It looks like your antivirus has deleted the necessary files. You need to completely disable firewall and reinstal the full game client
 
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