my game account was not associated with my master account.

what's up good morning.
it turns out that he created the master account and did not let me create the game account. but when I open the launcher I let it create it from the same launcher and now I can play normally .. my current problem is that I can not link my game account where I have my created character. and I can not deposit the coins that donate on the character .. try to create other game accounts within the master account but do not leave me...

I hope I can solve it soon.