rift problem with dcs

#16
i also have this problem , + 2 of my teamates.
whenever we enter multiple times delusion chamber or rifts , when you are moved from room to room , there is a chance that your window will just close.
in the small delusion chambers it is more frequent because you move in and out many times if u want.
the more accounts you have the more times you will get disconnected.
we tried 3 people with 3 boxes each , i was having it maybe 1/15 times of changing room , but also my teamates were having it , so every 1-2 minutes we have to log in , prepare party again , etc , it is very annoying, + we cant do rifts at all like this , only small delusion chambers.
i noticed it was general problem ,in the last 2 days , i had the same problem 2 times after i solo soe (not annoying at all for the hours i play , but i just make the statement).
another friend of mine also said "i had this problem at sieges 1 week ago every 5 minutes".

i dont have any antivirus at all , all firewalls are down, and i downloaded clean client from your links(5gb) , + the new patch + your patch for snow in giran.
here are some screenshots , in greek , but they might help, dunno.... 1.png 2.png
 
#17
why did you delete my post ? i tried to help the situation providing you information .
we have this problem all the 5-6 players that play in our party , with no exceptions. ALL.
and as i was saying it is MOSTLY in rift , but it happens also in gate chants/party recalls , and some times soes , the most clients you have , the most easy it is to get this crash in 1-2 clients. i tried everything , with pure new clients from your site + updaters , with 0 antivirus , and firewalls off.
 
#18
We will check it and let you know about the resault. But I give 90% that this is not a server problem (we have no any other complaints from players), but game files.
Anyway, while we are checking, please additionally specify:
1. Which antivirus you are using and whether the game client is added to its exceptions?
2. And is the defender/firewall enabled, and is the game client added to its exceptions?
im not running any antivirus and its servers problem 100% guarantee,ive tried all possible methods and as warpig mentioned everyone is getting crashes in rift/delusions,the higher clients u have the higher possibility to get crash,some play from high five client,some play from epilogue,some play from final ,everyone is getting the same crash
 

trolya

Magic people voodoo people oO,
Staff Member
Support team
#19
the higher clients u have the higher possibility to get crash,some play from high five client,some play from epilogue,some play from final ,everyone is getting the same crash
Could you please explane (may be I didn't understand you correctly): what do you mean by that? In order to have no crashes on our Evolution x3 server, at the moment you need to have ONLY Gracia Epilogue game client downloaded from our webcite -LINK
Please try to download GE game files exactly from our portal and make a full check via our new launcher - LINK
 
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#20
Could you please explane (may be I didn't understand you correctly: what do you mean by that? In order to have no crashes on our Evolution x3 server, at the moment you need to have ONLY Gracia Epilogue game client downloaded from our webcite -LINK
Please try to download GE game files exactly from our portal and make a full check via our new launcher - LINK
listen ive tried all possible methods,the one u mentioned here ive tried and it and i still get crashes,can you understand its servers problem since a lof of other people getting crashes?do u want them all of them to come here to report it?ive asked them in rift/delusions and theyve had crash problems,and 4 of my teamates having crashes while we were doing delusions
 

trolya

Magic people voodoo people oO,
Staff Member
Support team
#21
why did you delete my post ? i tried to help the situation providing you information .
we have this problem all the 5-6 players that play in our party , with no exceptions. ALL.
and as i was saying it is MOSTLY in rift , but it happens also in gate chants/party recalls , and some times soes , the most clients you have , the most easy it is to get this crash in 1-2 clients. i tried everything , with pure new clients from your site + updaters , with 0 antivirus , and firewalls off.
Sorry, your post was mistakenly deleted by some moderator during premoderation (it was mistakenly considered as а spam). I have just restored your comment.
Thanks for such detailed description of the problem and for screenshots, I have passed the information to the technical department.
 

trolya

Magic people voodoo people oO,
Staff Member
Support team
#22
listen ive tried all possible methods,the one u mentioned here ive tried and it and i still get crashes,can you understand its servers problem since a lof of other people getting crashes?do u want them all of them to come here to report it?ive asked them in rift/delusions and theyve had crash problems,and 4 of my teamates having crashes while we were doing delusions
Could you please also send your screenshots of the error messages (that occure while critical error of the game client)? It would be also helpful in detecting specifically your problem.
 

trolya

Magic people voodoo people oO,
Staff Member
Support team
#26
Guys, we tested everything and no critical errors or crashes were fixed. The game client is working correctly. This means that the problem is still on your side - in your game clients/files, and you need to update it correctly again, or download a new Gracia Epilogue client from our site and full check it via our new updater (make sure that antivirus and firewall are turned off durig all steps).
Also please make sure that you really tried both methods and did everything right.
 
#29
Guys, we tested everything and no critical errors or crashes were fixed. The game client is working correctly. This means that the problem is still on your side - in your game clients/files, and you need to update it correctly again, or download a new Gracia Epilogue client from our site and full check it via our new updater (make sure that antivirus and firewall are turned off durig all steps).
Also please make sure that you really tried both methods and did everything right.
it is not our problem,it happened at cronus also when there is portal that port you into another instance massively,it happens when a party ports all together to another location,dont tell us its our problem please,all of us getting crashes
 

LEX

Support
Staff Member
Support team
#30
View attachment 1477

I have this problem. What do I do?
Hello, after what steps you get this error?
make sure you've downloaded the client from our portal, and also make sure that you haven't installed any third-party software (patches, etc.).
After this please follow the next steps:
- delete "system", "system_rus", "system_eng" and "systextures" folders
- disable your antivirus and/or brandmauer/firewall
- make a full check via updater “lineageii.exe

it is not our problem,it happened at cronus also when there is portal that port you into another instance massively,it happens when a party ports all together to another location,dont tell us its our problem please,all of us getting crashes
Like we already said, our specialists already checked your bug report, no one got disconnected or get crash. You should test it on clear windows and client from our site
 
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