Problem with a trash bin

[Sonea 0]

Hello,

I have a problem with trash bin. When i`m trying put items to trash bin i get a crash report.

[Trolya 259]

Hello.

Please follow the next steps:

• put the game folder to the antivirus and firewall exclusions
  
• download updater and install it to the root folder of the game client - https://mega.nz/#!pGQgjS6Q!V7auIIGzk1xehd-fF7FFHlt2qihZWlwdxJyX1FxqmW4
  
• delete System from the game folder
  
• run the updater and make a full check
  

[Sonea 0]

Still doesnt work

[Trolya 259]

WPlease send the error message here, or better it's screenshot.

[Sonea 0]

Screenshot

[Trolya 259]

Please install all the latest updates for your OS. This crash happens due to a missing service pack: http://www.microsoft.com/downloads/en/details.aspx?familyid=7f6c0cb4-7a5e-4790-a7cf-9e139e6819c0

[Sonea 0]

I have Windows 10 so

this service pack doesnt work. I make all updates and my game still doesnt work.

[LEX1 87]

I have Windows 10 so

this service pack doesnt work. I make all updates and my game still doesnt work.

Make sure that you have completely disabled the brandmaker and antivirus on your windows 10

[Sonea 0]

Antivirus is off. Problem still exists